Shipping policy
Shipping Policy
Thank you for shopping with BehmBuy. Below you will find important information regarding our shipping process, delivery times, and order handling.
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### 📦 Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays. During high-volume periods, processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email including your tracking information.
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### 🌍 Shipping Locations
We currently ship to:
- South Africa (Primary Market)
- International destinations worldwide
Shipping availability may vary depending on product supplier logistics.
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### 🇿🇦 South Africa Shipping
We prioritize deliveries within South Africa.
Estimated Delivery Time:
5–10 business days after dispatch.
Delivery times may vary depending on:
- Customer location
- Courier operations
- Customs or regional delays
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### ✈️ International Shipping
International orders are fulfilled through our global fulfillment partner (Zadropshipping).
Estimated Delivery Time:
8–15 business days after dispatch.
Please note:
- Delivery times are estimates and not guarantees.
- Customs processing may occasionally cause delays beyond our control.
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### 🚚 Shipping Costs
Shipping costs are calculated at checkout based on:
- Delivery location
- Product weight and size
- Current courier rates
Promotional free shipping may be offered during special campaigns.
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### 📍 Order Tracking
Once shipped, customers will receive a tracking number via email. Tracking updates may take 2–5 business days to appear in the courier system.
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### ⚠️ Delays & Responsibility
While we work closely with our logistics partners, BehmBuy is not responsible for delays caused by:
- Customs inspections
- Courier disruptions
- Incorrect shipping addresses provided by customers
- Natural events or peak seasonal demand
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### 🏠 Incorrect Address Policy
Please ensure your shipping address is correct before completing checkout.
If an incorrect address is provided:
- We cannot guarantee order changes after processing.
- Additional shipping fees may apply for reshipment.
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### 📦 Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery confirmation at:
Support Email: support@behmbuy.com
Include your order number and photos (if applicable) so we can assist you quickly.
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### ❓ Contact Us
For any shipping-related questions, please contact:
Email: support@behmbuy.com
Store: BehmBuy
We appreciate your trust and thank you for shopping with u